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Get answers to frequently asked questions for StumbleUpon Ads.

I’m having payment problems. What can I do?

If you’re having trouble with your payment it is likely a problem between the card processor and your card provider. We recommend trying the following solutions to remedy the issue:

  1. Double check that all of your information is correct and try again. The billing information must match exactly what is displayed on your bank statement.
  2. Contact your bank to make sure they are not preventing the transaction from going through.
  3. Try a different payment method such as a PayPal account rather than a credit card.
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